Terms and Conditions
1. About UNIT 13
Unit 13 Studio ("UNIT 13") is a trade name of [legal name], Eendrachtsstraat 12, 3012 XL Rotterdam, the Netherlands.
KvK number: 93777264
VAT (BTW) number: NL866524101B01
Email: info@unit-13.com
Phone: +316 1621 - 1602
2. Definitions
Studio: the studio space at Eendrachtsstraat 12, including the artist room, lounge area and facilities.
Equipment: the lighting, stands, V-flats, tables and other gear that comes with the studio.
Renter / you: the person or company that books the studio, whether a private person (consumer) or a business.
Booking: a confirmed reservation of the studio for a set date and time.
Rental period: the booked start and end time, including setup and breakdown.
Extra services: services on request, such as a photographer, videographer or post-processing.
3. When these terms apply
These terms apply to every booking, quote and agreement with UNIT 13.
By ticking the box in the booking form, or by accepting a quote, you agree to these terms.
Other terms, including the renter's own general terms, do not apply unless we agree to them in writing.
If part of these terms turns out to be invalid, the rest stays in force.
4. The studio rental
You rent the studio for photo and video productions, such as photoshoots, product shoots, commercials, editorials, castings and video shoots. Other use, such as events or parties, needs our written permission.
The rental includes the studio, the equipment on our [gear list], the artist room, and coffee and tea.
You run your own production. UNIT 13 does not supervise your shoot and is not responsible for its result.
5. Booking and access
You book through our website or directly with our team. The minimum booking is 1hour.
A booking is final once you receive our confirmation and payment has been made.
The rental period includes setup, breakdown and cleaning up. Please be ready to leave the studio at the booked end time.
Before your booking you receive access instructions. These are personal: do not share them with anyone outside your booking.
The renter, or a contact person named at booking, must be present for the whole rental period.
6. Prices and payment
Current rates are on our website. Prices for private clients include VAT; prices for business clients exclude VAT, unless stated otherwise.
Payment is due in full at booking / rental period starts.
If you stay past the booked end time, every started 30 minutes is charged at the hourly rate. Extending is only possible if the studio is free.
If you pay late, we send a reminder with 14 days to pay. After that we may charge the statutory collection costs.
7. Cancelling and rescheduling
You can cancel or reschedule free of charge up to 24 hours before the rental period starts.
If you cancel within 24 hours, or do not show up, you pay the full booking price, because the studio was reserved for you.
If you arrive late, the rental still ends at the booked time, and the full price applies.
If we have to cancel, we offer a new date or a full refund.
8. Right of withdrawal (private clients)
A booking reserves the studio for a specific date and time. Where the law excludes the 14-day right of withdrawal for such bookings, it does not apply.
Where the right of withdrawal does apply, by booking you ask us to start within the withdrawal period. If you withdraw, you pay for the part already delivered. Once the rental period has ended, the right of withdrawal ends.
9. House rules
No more than 15 people in the studio at once, including crew, models and guests.
You are responsible for everyone you bring. Follow the instructions of UNIT 13 staff.
No smoking, vaping or drugs. Food and drinks only in the lounge area.
No confetti, glitter, paint, powder, liquids, fire, smoke or haze machines, or animals without our written permission.
Do not paint, nail, drill, tape or stick anything to walls, floors or backdrops without our permission.
Keep emergency exits and walkways clear.
We have neighbours: keep noise down, especially between 09:00 and 17:00.
Leave the studio as you found it: equipment back in place, rubbish in the bins, furniture back where it was.
Staying overnight in the studio is not allowed.
10. Equipment
Use the equipment with care and only if you know how to use it safely. Ask us if you are unsure.
Check the studio and equipment at the start. Report any damage or faults within 15 minutes of the start, with a photo, to info@unit-13.com or +31 6 16 21 16 02. Otherwise we assume everything was in good order.
Equipment may not leave the studio.
Equipment you bring yourself is at your own risk and must be safe to use.
11. Damage and cleaning
You are liable for damage to, or loss or theft of, the studio and equipment during your rental period, caused by you or the people you bring. You pay the repair or replacement cost.
If the studio needs extra cleaning, or the house rules are broken, we charge [€ amount] plus any actual costs.
Report damage straight away, even if it seems small.
We may charge these costs to your payment method or send an invoice.
12. Your production and content
You own the photos and videos you make in the studio.
You are responsible for your production, including permission from everyone you film or photograph (such as model releases), and the rights to music, props and brands you use.
Children under 16 may only take part with a parent or guardian present.
You protect UNIT 13 against claims from third parties about your production or content.
When you post work shot here, we'd love a tag: unit13.studio
13. Extra services
If you book a UNIT 13 photographer, videographer or post-processing:
What is included, the price and the delivery time are set out in the quote or booking confirmation.
UNIT 13 owns the copyright to content made by UNIT 13. Private clients get a personal licence; business clients get the commercial licence stated in the quote. The licence starts once the full amount has been paid.
We only use this content for our own portfolio or social media with your permission.
14. Privacy
We process personal data in line with the GDPR (AVG). Our [Privacy Statement] explains what we collect, why, and how long we keep it.
15. Liability
Our total liability is limited to the amount paid for the booking concerned.
We are not liable for indirect or consequential damage, such as lost profit, a missed deadline or lost files.
If studio equipment fails during your rental, we replace it where possible or refund the rental time you lost.
Your own belongings and equipment are at your own risk.
These limits do not apply in case of intent or gross negligence on our part.
16. Force majeure
We are not liable if the studio cannot be used due to circumstances beyond our control, such as a power failure, water damage, extreme weather or an emergency. In that case we offer a new date or a refund.
17. Complaints
Report problems during your rental straight away, so we can fix them. Other complaints go to info@unit-13.com, preferably within 14 days of your booking. We respond within 14 days.
18. Applicable law and changes
Dutch law applies. Disputes go to the court in Rotterdam, unless the law gives private clients the right to choose a different court.
We may update these terms. The version that applied when you booked stays in force for that booking.
Version 1.3, 12/11/2026